At Heerok, we understand that our customers come from all corners of the globe, each with their unique taste and style preferences. That's why we're committed to offering our entire collection of responsibly sourced fine jewelry and lab-grown diamonds to customers worldwide. Whether you're in New York City, Tokyo, London, or Sydney, we're here to ensure that your Heerok shopping experience is seamless, secure, and satisfying.

Placing Your Order: Easy and Convenient:

• Ordering from Heerok is a breeze, no matter where you are. You can place your international order directly through our user-friendly website, which offers a comprehensive selection of our exquisite jewelry pieces. If you prefer personalized assistance, our dedicated customer service representatives are available to guide you through the process over the phone or via email. We want to make sure that ordering from Heerok is as effortless as slipping on one of our stunning diamond rings.

Payment: Secure Transactions Worldwide:

• All prices on Heerok are listed in US dollars (USD). However, we understand that our global customers prefer to transact in their local currencies. That's why we offer currency conversion at checkout, based on the exchange rates provided by your bank. We accept a variety of payment methods, including credit cards, PayPal, and bank wire transfers, ensuring that your transaction is safe, secure, and hassle-free.

Shipping: Fast, Reliable, and Insured:

• When it comes to shipping, Heerok goes above and beyond to ensure that your precious jewelry reaches you promptly and securely. We ship all international orders via FedEx International Priority, providing fast and reliable delivery to destinations worldwide. For added peace of mind, all shipments are fully insured for their full value, protecting your purchase during transit. A flat shipping fee of $50 USD applies to all international orders outside of the US, Canada, the UK, or Australia.

Customs, Duties & Taxes: Clear and Transparent:

• We understand that navigating customs procedures can be daunting, which is why we strive to provide clear and transparent information regarding customs, duties, and taxes. Please be aware that upon receiving your order, your destination country's customs office may levy additional charges, such as customs fees, import duties, and taxes. These charges are the responsibility of the recipient and vary depending on the country's regulations.

Returns, Exchanges & Resizing: Customer Satisfaction Guaranteed:

• At Heerok, customer satisfaction is our top priority. That's why we offer a flexible 30-day return policy for international orders, ensuring that you're completely satisfied with your purchase. Additionally, we provide free resizing services within 60 days of purchase, ensuring that your jewelry fits you perfectly. If you have any questions or concerns about returns, exchanges, or resizing, our dedicated customer service team is here to assist you every step of the way.

Restrictions: Compliance and Regulations:

• While we strive to deliver our products to customers worldwide, there may be certain restrictions and regulations that apply to specific countries. It's essential to familiarize yourself with your destination country's import laws and regulations to ensure a smooth delivery process. If you have any questions or concerns about shipping restrictions or compliance, please don't hesitate to contact our customer service team for assistance.

Conclusion: Your Global Jewelry Destination:

• At Heerok, we're more than just an online jewelry store – we're your global jewelry destination. Whether you're shopping for a special occasion or treating yourself to something beautiful, we're here to make your jewelry dreams a reality. With our extensive collection, easy ordering process, secure payment options, and reliable shipping, Heerok is your trusted partner in luxury jewelry shopping, no matter where you are in the world. Experience the elegance and sophistication of Heerok today, and let us help you shine bright wherever life takes you.