Verified

IN LOVE!! ❤️ ❤️

My fiancee and I had an amazing experience with Heerok. Their customer service team was always there and walked us through the whole process. Got our rings to us SUPER fast as well. I am really happy that we did business with them.

Verified

Great company to work with

Great company to work with, wanted to make several changes to my order after the initial order was placed. They responded very quickly and made the process very easy.

Verified

My ring was beautiful

My ring was beautiful. Heerok was very accommodating.To my request, I wish you guys carried more of a variety of rings besides wedding and engagement. We had a great experience!

Verified

BEAUTIFUL CLASSY RING!

BEAUTIFUL CLASSY RING!! Process was easy and my ring is absolutely Beautiful I love it! Very well made. I was impressed with the quality! Thank you so much!!

Verified

Outstanding Service and Customization! 💍

They answered all my questions fairly quickly! Very easy to work with. I would definitely use them again and recommend them to others! I found a ring I love and was able to make it exactly as I wanted. It arrived a little after 3 weeks! I can not wait to wear it forever!

Verified

Found My Perfect Diamond Ring

Absolutely love my lab-grown diamond ring! It took a bit of time to find the right stone since I was looking for a larger size with the perfect clarity, shape, and color. The team was incredibly patient and thoughtful, sharing helpful suggestions and honest feedback that made the whole experience feel easy and special.

Verified

Ring withholding refund

Ring withholding refund Dpd confirmed that their driver returned Doorbell to Ring on 14/10/24 but as Ring can’t find it, they are refusing to give me a refund until it turns up. Daylight robbery! Do not order products directly from Ring, order instead from Am.zon because if something goes wrong returns are usually straight forward. If you order from Ring they will hold you responsible for its loss not themselves or the courier & refuse a refund. Update Ring Logistics are still refusing to provide a refund even though they have lost the package but after 2hrs 30 mins of phone calls to Ring, a very helpful customer service agent is going to try to arrange a refund using invoices from other purchases in my account. fingers crossed.

Verified

Support seems to have gone down the…

Support seems to have gone down the pan… Support seems to have gone down the pan since the takeover, couple this with an upgrade to the account area making it very difficult to navigate and removing the resend welcome email which is a right pain

Verified

Beautiful ring designs

Excellent service! We had a wonderful experience working with Heerok to design our custom engagement ring and wedding band. They were very prompt and professional with replies and completed the job quickly. We look forward to doing business with them in the future.

Verified

Great company, use them

Great customer service, they proactively communicated on my order progress. The ring looked exactly as shown on the website, I received exactly what I thought I would.

Verified

I can't say enough good things about Heerok Jewelry

I seriously can’t say enough about Heerok—they are absolutely top-notch! My fiancé got my engagement ring here, and first off, it’s stunning. The only issue we had was that the ring was a bit snug, but it wasn’t a big deal at all. Heerok took care of it, resizing it quickly and perfectly. Their customer service is AMAZING. They even rushed a fix on a small detail and shipped it with our wedding bands, making sure everything arrived on time before the big day. I’m so glad we chose Heerok, and I couldn’t be happier with their service and beautiful rings!

Verified

Beautiful Engagement Ring!

I can’t even describe how gorgeous my engagement ring from Heerok is! The pictures online were nice, but seeing it in person was a whole different level it’s absolutely stunning! It did take a little longer to make, but the wait was 100% worth it. I’ve been getting compliments on it every single day, and I’m beyond happy with how it turned out!

Verified

As a First-time online ring buyer,

As a First-time online ring buyer, I had an amazing experience with Heerok! Their easy-to-use search made it simple to find the perfect certified lab-grown diamond ring. It arrived quickly, and the craftsmanship is flawless. I highly recommend Heerok if you're looking for a stunning ring without breaking the bank!

Verified

Smooth Experience and Great Support 🙌

Team was super helpful and responsive throughout. They even arranged weekday delivery as we requested, which made everything stress-free. Slight delay, but service was fantastic!

Verified

Compliment magnet with a luxury look

Never got so many compliments on a ring. People are shocked when I tell them it’s a lab grown diamond, it looks so luxurious.

Verified

I Love Heerok so much!

I Love Heerok so much! I have so many pieces now and the shine is amazing. No one can tell the difference!

Verified

Clean Look and No Issues

Simple, classic design and everything’s been perfect so far.

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Beautiful ring I can wear every day

Always wanted stunning jewelry without the worry. This ring gives me the perfect balance of beauty and practicality.

Verified

Compliments right away

Friend noticed the new band instantly at dinner and called it beautiful. Definitely made me smile.