Verified
IN LOVE!! ❤️ ❤️
My fiancee and I had an amazing experience with Heerok. Their
customer service team was always there and walked us through the whole process. Got our
rings to us SUPER fast as well. I am really happy that we did business with them.
Caleb Bennett,
Jul 9
Verified
Great company to work with
Great company to work with, wanted to make several changes to my
order after the initial order was placed. They responded very quickly and made the
process very easy.
haffezhanif ak,
Jul 9
Verified
My ring was beautiful
My ring was beautiful. Heerok was very accommodating.To my request, I
wish you guys carried more of a variety of rings besides wedding and engagement. We had
a great experience!
Nilo Drask,
Jul 8
Verified
BEAUTIFUL CLASSY RING!
BEAUTIFUL CLASSY RING!! Process was easy and my ring is absolutely
Beautiful I love it! Very well made. I was impressed with the quality! Thank you so
much!!
Forgand Parks,
Jul 6
Verified
Outstanding Service and Customization! 💍
They answered all my questions fairly quickly! Very easy to work
with. I would definitely use them again and recommend them to others! I found a ring I
love and was able to make it exactly as I wanted. It arrived a little after 3 weeks! I
can not wait to wear it forever!
Ryan Wright,
Jul 3
Verified
Found My Perfect Diamond Ring
Absolutely love my lab-grown diamond ring! It took a bit of time to
find the right stone since I was looking for a larger size with the perfect clarity,
shape, and color. The team was incredibly patient and thoughtful, sharing helpful
suggestions and honest feedback that made the whole experience feel easy and special.
Thatcher Riverine,
Jul 2
Verified
Ring withholding refund
Ring withholding refund
Dpd confirmed that their driver returned Doorbell to Ring on 14/10/24 but as Ring can’t
find it, they are refusing to give me a refund until it turns up.
Daylight robbery!
Do not order products directly from Ring, order instead from Am.zon because if something
goes wrong returns are usually straight forward. If you order from Ring they will hold
you responsible for its loss not themselves or the courier & refuse a refund.
Update
Ring Logistics are still refusing to provide a refund even though they have lost the
package but after 2hrs 30 mins of phone calls to Ring, a very helpful customer service
agent is going to try to arrange a refund using invoices from other purchases in my
account.
fingers crossed.
David,
Oct 21
Verified
Support seems to have gone down the…
Support seems to have gone down the pan…
Support seems to have gone down the pan since the takeover, couple this with an upgrade
to the account area making it very difficult to navigate and removing the resend welcome
email which is a right pain
Sharaz Khan,
Oct 20
Verified
Beautiful ring designs
Excellent service! We had a wonderful experience working with Heerok
to design our custom engagement ring and wedding band. They were very prompt and
professional with replies and completed the job quickly. We look forward to doing
business with them in the future.
Loraine Benhaim,
Oct 11
Verified
Great company, use them
Great customer service, they proactively communicated on my order
progress. The ring looked exactly as shown on the website, I received exactly what I
thought I would.
Blake Green,
Oct 11
Verified
I can't say enough good things about Heerok Jewelry
I seriously can’t say enough about Heerok—they are absolutely
top-notch! My fiancé got my engagement ring here, and first off, it’s stunning. The only
issue we had was that the ring was a bit snug, but it wasn’t a big deal at all. Heerok
took care of it, resizing it quickly and perfectly. Their customer service is AMAZING.
They even rushed a fix on a small detail and shipped it with our wedding bands, making
sure everything arrived on time before the big day. I’m so glad we chose Heerok, and I
couldn’t be happier with their service and beautiful rings!
Robert Gilbert,
Oct 8
Verified
Beautiful Engagement Ring!
I can’t even describe how gorgeous my engagement ring from Heerok is!
The pictures online were nice, but seeing it in person was a whole different level it’s
absolutely stunning! It did take a little longer to make, but the wait was 100% worth
it. I’ve been getting compliments on it every single day, and I’m beyond happy with how
it turned out!
Ken Holloway,
Oct 7
Verified
As a First-time online ring buyer,
As a First-time online ring buyer, I had an amazing experience with
Heerok! Their easy-to-use search made it simple to find the perfect certified lab-grown
diamond ring. It arrived quickly, and the craftsmanship is flawless. I highly recommend
Heerok if you're looking for a stunning ring without breaking the bank!
Charles Harris,
Oct 7
Verified
Smooth Experience and Great Support 🙌
Team was super helpful and responsive throughout. They even arranged
weekday delivery as we requested, which made everything stress-free. Slight delay, but
service was fantastic!
Jason Brooks,
Oct 6
Verified
Compliment magnet with a luxury look
Never got so many compliments on a ring. People are shocked when I
tell them it’s a lab grown diamond, it looks so luxurious.
Aubrey Foster,
Oct 6
Verified
I Love Heerok so much!
I Love Heerok so much! I have so many pieces now and the shine is
amazing. No one can tell the difference!
Brandon Hayes,
Oct 2
Verified
Clean Look and No Issues
Simple, classic design and everything’s been perfect so far.
Savannah Ross,
Oct 2
Verified
Beautiful ring I can wear every day
Always wanted stunning jewelry without the worry. This ring gives me
the perfect balance of beauty and practicality.
Aaron Jenkins,
Oct 1
Verified
Compliments right away
Friend noticed the new band instantly at dinner and called it
beautiful. Definitely made me smile.
Hailey Bryant,
Sep 29